onsdag 23 september 2015

Interview responses, Vincenet & Staffan

The interviews took place on the boat at 17:00. We used the technique where one asked the questions and the other took notes with pen and paper. Triangulation was also kept in mind when we interviewed people going from A to B and B to A.

Non frequent user

Why travel with the ferry?
-Fast & smooth

What drawbacks are there?
-No information on when the first boat leaves

How do you spend time during the ride?
-Surfing on my mobile phone

How did you learn that you can travel this trip by boat?
-Always known

How often do you use this service?
-Once a month

How was it getting the ticket? easy/hard
-Easy, I use "reskassa" from the ticket machine

Did you enjoy the ride?
-Yes

 Is the boat frequency good enough?
-Yes


Frequent user

Why travel with the ferry?
-Get to work, fastest way and it's nice

What drawbacks are there?
-In the summer they change the route so then I use the buss because it's faster
-Last departure to early (20:00), would be nice to take the boat home after dinner at a restaurant.
 
How do you spend time during the ride?
-Surfing on my mobile phone and listening to music

How did you learn that you can travel this trip by boat?
-Always known

How often do you use this service?
-Every day

How was it getting the ticket? easy/hard
-Easy, I have a monthly ticket

Did you enjoy the ride?
-Yes

 Is the boat frequency good enough?
-Yes, but it wouldn't hurt if it was a bit more frequent.


Group of three tourists

Why travel with the ferry?
-Reach the museums at Djurgården

What drawbacks are there?
-Can't see where the next stop will be, Skeppsholmen or Allmänna Gränd.
 
How do you spend time during the ride?
-Looking at the view and talking to each other

How did you learn that you can travel this trip by boat?
-Tourist map with all the buss, boat and train routes

How often do you use this service?
-First time today

How was it getting the ticket? easy/hard
-Easy, asked at our hotel and bought 72 hour tickets at Pressbyrån

Did you enjoy the ride?
-Yes

 Is the boat frequency good enough?
-Yes


Two tourists

Why travel with the ferry?
-Reach the museums at Djurgården

What drawbacks are there?
-Can't see where the next stop will be, would be nice to see the exact route
 
How do you spend time during the ride?
-Looking at the view, map and talking to each other

How did you learn that you can travel this trip by boat?
-Tourist map with all the buss, boat and train routes

How often do you use this service?
-First time today

How was it getting the ticket? easy/hard
-Easy, 24 hour tickets at Pressbyrån (probably got the info from their hotel)

Did you enjoy the ride?
-Yes

 Is the boat frequency good enough?
-Yes

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